Harrison Kross is an experienced Principal
Program Manager with over 10 years experience in
Financial/Banking applications and systems. He has over 18 years
experience in Program/Regional management on four continents -
North America, Asia, Europe, and Africa. Harrison is also an
ITIL Framework & SDLC Project Methodology expert. He has
consulted on ITIL, Zachman, and COBIT Framework programs and
created Project Management Office frameworks for many Fortune
500 companies, including iXL, Inc., Northrop Grumman, Rockwell
Collins, Unocal, Amgen, and Asian Development Bank.
Harrison regularly manages the P&L for $20
Million+ budgets and staffs of 50+ people. He is an expert in
MS-Office, MS-Project, requirements gathering, facilitating
Joint Application Development (JAD) sessions, and writing
business and systems requirements documents. He also natively
speaks English; and has language skills in conversational French
and is learning Thai and Japanese.
Examples of recent projects and engagements
ITIL/COBIT/SDLC/PMO – Large Scale
Deployments – ERP/CRM/CMS:
Development Bank – Created Project Management Office (PMO),
wrote Project Life Cycle (PLC), and wrote ITIL framework for
Software Development, Infrastructure Upgrades, Change
Management, and Configuration Management. Co-wrote Business
Case, Project Charter, and Project Management Plan for
Oracle ERP (PeopleSoft) integration with custom-built CRM
system. Lead review of Activity-Based Management (ABM),
iSupplier, and iRecruitment modules. Managed upgrades to
Bandai – Managed SOX Audit using COBIT framework;
Designed and deployed ITIL framework for Software
Development, Infrastructure Upgrades, Change Management, and
Configuration Management. Upgraded PeopleSoft ERP 7.x and
deployed PeopleSoft Balanced Scorecard and Activity-Based
Management (ABM) modules.
Honda Motors, Inc. – Lead SOX audit using COBIT
framework; deployed controls to SAP ERP system and IBM
Inc. – Co-wrote ITIL Framework and methodology for SDLC.
Completed SAP ERP upgrade and development of custom CRM and
Cognos-based Reporting systems. Deployment of SAP Business
Information Warehouse (BW), Operational Data Store (ODS),
and Documentum Content Management System.
Templeton Investments – Co-wrote ITIL Framework and SDLC.
Project Manager and Requirements Analyst for design and
deployment of Financial Reporting web site and data
warehouse with Vignette CMS.
– Designed and deployed ITIL Framework for
enterprise-wide SDLC. Created PMO and co-wrote full SDLC,
templates and methodology.
Capital Research & Management –
Wrote Quarterly & Yearly Financial Report to Shareholders
for several multi-million dollar Mutual Funds. Deployed in
Interwoven CMS. Co-wrote SDLC and plan for ITIL Framework
Senior Program & Product Management:
Managed Program & Product Lifecycle,
Customer Service, Marketing & Sales for:
Collins – Principal Program Manager - developed +$25M
Business Jets OEM and $23M Japan Air Lines accounts
Grumman - $1M Program with IBM and Dassault Systemes,
Thailand – $7M Application Development –
- $15 Million IT System Development – onshore/offshore
Paramount Pictures –
Multi-Million dollar infrastructure upgrade – Rights Mgmt
Harrison graduated from Auburn University
with a degree in Aerospace Engineering. He has also attended
UCLA for post-graduate work in management, working toward an