Jay Hoitt is a professional consultant with
extensive experience as a program manager, project manager and
senior business analyst. Jay’s strong technical background
provides the foundation for his ability to deliver a diverse range
of projects. Jay has been project manager and lead analyst on many
successful projects across a wide spectrum of CRM, ERP, back
office and software development processes.
Jay has served as project or program leader
for a variety of high-profile/high-impact initiatives which
involved cross-functional process changes. Examples of
process-related work and experience include:
management, program management and analysis experience.
Significant leadership experience in all phases of software
project implementation process from idea to implementation.
organized the PRE Solutions PMO team and designed the new
development and implementation of the IT software development
methodology process for a data warehouse department.
development of Change Management, Application Support, source
code control and Release Management processes.
included overhaul of DTI billing and OSS support intranet and
associated business processes.
the Rational Unified Process for the development of use cases
and requirements for the order management process, new customer
process and MACD processes.
the business process modeling for all major business processes.
business process modeling of order management and local number
portability. Involved with the development of the object model
for the enterprise definition of customer and order using UML
and with the reverse engineering of the commercial-off-the-shelf
(COTS) applications for this project.
for software development methodology process reengineering
project using reengineering principles developed at TI.