Joe is an IT professional consultant focused
on project management. He is a proven manager and team builder
with the ability to establish and develop productive working
relationships and deliver innovative solutions to complex
business problems on-time and under budget. As an active member
of PMI – Central Mass Chapter, he incorporates PMI metrics in
managing all his projects.
Joe also has extensive international
experience having implemented global enterprise solutions in UK,
Europe (France, Belgium, Germany, Italy, Switzerland) and in
Asia (Japan, Hong Kong, Shanghai, Singapore, Korea).
His most recent engagements include:
Human Resource Related
Compel (Commission Management)
Global implementation (North America, EMEA, APAC) in a
software sales environment. System administered 35
incentive plans for 125 commissioned sales employees.
Implementation in a medical publications/analytics
environment. System administered 20 plans for 300+
employees in North America and EMEA.
Implementation in a media publishing environment. System
administered 26 plans for 300+ sales employees in North
America and EMEA.
Kronos (Employee Time Tracking)
Global implementation of Kronos Workforce Timekeeper system
in a general business environment. System administered paid
time off entry for 525+ employees in 13 countries across
North America, EMEA and APAC.
Global implementation of fully integrated HR system. System
supported 1200+ employees in North America, EMEA, and APAC
SAP BPC (OutlookSoft)
Business Planning and Consolidation
Implementation of a Headcount Application in a general
business environment. Solution administered head count for
North America, EMEA, and APAC businesses.
global system upgrade affecting North America, EMEA, and
(Professional Services Automation)
Global multi-phased project which expanded the use of this
professional services system.
Implemented a fully functional e-commerce site allowing
download of software for evaluation or purchase.
Prior to joining Customer Centricity team,
Joe held various manager and director positions in the IT
industry. One of his most challenging projects was managing the
team that designed, developed and implemented the concept and
use of ATM debit cards in a fast food restaurant environment.
This successful implementation became the model used in all fast
food restaurants today.