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Our Associates

Rick Stinchfield

Rick Stinchfield is an independent consultant with more than 25 years of experience in all phases of organizational management and business development. Rick is an industry subject matter expert in Capital Marketers brokerage and banking operations, with a focus on the intersect of people, process and technology.

Rick has been published and is quoted frequently in the Capital Markets industry press. Rick and his team provide strategic business development planning; executive and leadership coaching; project planning and management; technology design, development and implementation; and organizational change management services for large and small companies, worldwide.

Learn more about Rick Stinchfield at:


Meet our founder. View Customer Centricity President and Founder Craig Bailey in a recent video interview.


Embarking on the Journey to Customer Centricity? If so, see our resource section for tools and articles to help you get started.

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Avoid the pitfalls of CRM deployments.  Learn from the mistakes of those that came before you in this informative whitepaper.

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