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Customer Testimonials

Founded in 1985, Hologic, Inc. (NASDAQ: HOLX) has grown to become a leading developer, manufacturer and supplier of premium diagnostic products, medical imaging systems, and surgical products created specifically to address the healthcare needs of women throughout the world.  This growth included the acquisition of Cytyc and the need to integrate systems and processes across the new organization.  They looked to Customer Centricity to help bring it all together.

"Customer Centricity has provided outstanding service to Hologic (Formerly Cytyc Corporation) in the areas of process improvement and Program Management. They led several cross functional initiatives for us that included an upgrade of our ERP system, implementation of a CRM system, and integration of systems from M&A activities. They are well respected by everyone they have worked with."

Bill Roberts

VP of Information Systems

Hologic Inc.


Meet our founder. View Customer Centricity President and Founder Craig Bailey in a recent video interview.


Embarking on the Journey to Customer Centricity? If so, see our resource section for tools and articles to help you get started.

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Avoid the pitfalls of CRM deployments.  Learn from the mistakes of those that came before you in this informative whitepaper.

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