| Subscribe to our newsletter |
Home | What We Do | Customers | Our Team | Newsletters | Resources | Contact
Customer Testimonials

Soil Away cleaning service was established in 1990. As a carpet-cleaning and restoration company, Soil Away rapidly expanded its business to include a variety of commonly-desired residential and commercial cleaning and restoration services, including those involving insurance claims.

Soil Away has earned a reputation as the premier full-service residential and commercial cleaning and restoration company in southern and central New Hampshire and northeastern Massachusetts.

"Customer service has always been of the utmost importance to the continued success of Soil Away. I have been looking to get my company to next level and to find someone to objectively identify the existing obstacles to our success. Thankfully, Customer Centricity addressed these real-life concerns.

I also want to thank Craig for the extra time he spent interacting with my staff.  He turned the presentation of findings from the Customer Service Assessment into a very user-friendly experience that illustrated in very tangible ways the true value of excellent customer service. It is very important to our company that we satisfy the customerís real expectation with each visit. 

Overall, I was impressed with Customer Centricity and the very professional, efficient, and reasonable services provided.  Thanks to Customer Centricity, customer service will remain a top priority of our company as we plan for our future success. I would gladly recommend Customer Centricity to anyone looking to improve the experience for their customers. "

Jack Solloawy

President/Owner

Soil Away, Inc.

  

 

Meet our founder. View Customer Centricity President and Founder Craig Bailey in a recent video interview.

 

Embarking on the Journey to Customer Centricity? If so, see our resource section for tools and articles to help you get started.

Click Here

 

Avoid the pitfalls of CRM deployments.  Learn from the mistakes of those that came before you in this informative whitepaper.

Read More

 
 
 
Home | What We Do | Customers | Our Team | Newsletters | Resources | Contact

© Copyright 2003-2011 Customer Centricity, Inc. All rights reserved.