Soil Away cleaning service
was established in 1990. As a carpet-cleaning and restoration
company, Soil Away rapidly expanded its business to include a
variety of commonly-desired residential and commercial cleaning
and restoration services, including those involving insurance
Soil Away has earned a
reputation as the
full-service residential and commercial cleaning and restoration
company in southern and central New Hampshire and northeastern
"Customer service has
always been of the utmost importance to the continued success of
Soil Away. I have been looking to get my company to next level
and to find someone to objectively identify the existing
obstacles to our success. Thankfully, Customer Centricity
addressed these real-life concerns.
I also want to thank Craig for the extra
time he spent interacting with my staff. He turned the
presentation of findings from the Customer Service Assessment
into a very user-friendly experience that illustrated in very
tangible ways the true value of excellent customer service. It
is very important to our company that we satisfy the customerís
real expectation with each visit.
Overall, I was impressed with Customer
Centricity and the very professional, efficient, and reasonable
services provided. Thanks to Customer Centricity, customer
service will remain a top priority of our company as we plan for
our future success. I would gladly recommend Customer Centricity
to anyone looking to improve the experience for their customers.
Soil Away, Inc.