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Customer Testimonials

Sophos is a world leader in IT security and control. They offer complete protection and control to business, education and government organizations defending against known and unknown malware, spyware, intrusions, unwanted applications, spam, and policy abuse, and providing comprehensive network access control (NAC). Their reliably engineered, easy-to-operate products protect over 100 million users in more than 150 countries. Their vision, commitment to research and development, and rigorous attention to quality have enabled them to maintain strong year-on-year growth and the highest levels of customer satisfaction in the industry.

"Customer Centricity has been instrumental in making the Sophos customer survey program a reality.   From concept to launch, the Customer Centricity team guided us quickly and expertly through the process.   Their years of customer experience were instrumental in analyzing critical customer feedback allowing us to take swift and decisive action in a very short period of time.   Our organization highly recommends Customer Centricity and will continue to leverage their expertise in our customer-facing programs."

Dick Faulkner

VP Sales & Operations, Americas

Sophos, Inc.

  

 

Meet our founder. View Customer Centricity President and Founder Craig Bailey in a recent video interview.

 

Embarking on the Journey to Customer Centricity? If so, see our resource section for tools and articles to help you get started.

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Avoid the pitfalls of CRM deployments.  Learn from the mistakes of those that came before you in this informative whitepaper.

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