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Customer Centricity In The News

Press Releases

2009

08/10/09 Customer Centricity Sponsors 'Hot Stove Cool Music' to Benefiting Foundation to be Named Later
01/27/09 Members of Customer Centricity Team to Head to Hurricane-Ravaged Mississippi Gulf Coast

2008

09/24/08 Customer Centricity President to Participate in 2008 CROP Hunger Walk
02/12/08 Customer Centricity Founder to Moderate Learning Track at 6th Annual SCORE Conference

 

2007

04/23/07 Customer Centricity Founder to Moderate Customer Operations Track at SCORE 2007 Conference

 

2006

10/09/06 Customer Centricity President to Participate in Annual CROP WALK for Hunger
9/29/06 Customer Centricity Founder Helps Local Flood Victims
5/16/06 Customer Centricity President to Present at AFSMI World Conference in Orlando
5/02/06 Customer Centricity Founder to Moderate Track at SCORE 2006 Conference
4/04/06 Customer Centricity President to Present on Customer & Employee Relationship Management Institute Panel
1/24/06 Customer Centricity Adds New Associates, Mary Byrne and John Burke

 

2005

10/25/05 Customer Centricity President to Receive AFSMI Award for Excellence
9/19/05 Customer Centricity President to Participate in 36th Annual CROP WALK for Hunger
6/05/05 Customer Centricity President Appointed to CRM2Day Editorial Board
3/29/05 Customer Centricity President to Address Project Management Institute Event
2/15/05 Customer Centricity Adds New Associate
1/25/05 Customer Centricity President to Present at Sloan School of Management
1/11/05 Customer Centricity Adds Project Management Expert to Team

 

2004

10/18/04 Customer Centricity Founder to Present at Boston College
8/17/04 Customer Centricity President to Present at PDMA's 7th Annual Voice of the Customer Conference
5/15/04 Customer Centricity Announces First Annual Customer Support and Service Delivery Benchmark Study
4/13/04 Customer Centricity Founder to Participate on Panel Discussing Strategies for Growth
1/06/04 Customer Centricity Announces Contest Winners

 

2003

12/09/03 Customer Centricity Announces Contest for Ideas on Incentivizing Employees
9/15/03 Customer Centricity Celebrates Anniversary of Newsletter and New Web Site
6/09/03 Customer Centricity to Exhibit at New England Call Center Forum
1/28/03 Customer Centricity Introduces New Perception Polling Service
1/13/03

NorthBridge Partners Align with Customer Centricity, Inc.

 

2002

11/12/02 Customer Centricity Announced New CRM Assessment and Recovery Offering: CRM Rxsm
10/30/02 Customer Centricity President Speaking at Rivier College 
10/28/02 Customer Centricity Announces New Service Offering: Customer Service Rxsm
8/19/02 Customer Centricity Inc., Is Launched

Customer Centricity Newsletters 

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Customer Centricity In The News 

8/20/02 Nashua Telegraph, Teaching To Serve: An interview with Customer Centricity's founder
8/2/02 Hudson-Litchfield News, Customer Centricity Welcomed to the Greater Hudson Chamber of Commerce
 

Meet our founder. View Customer Centricity President and Founder Craig Bailey in a recent video interview

 

Embarking on the Journey to Customer Centricity? If so, see our resource section for tools and articles to help you get started.

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Avoid the pitfalls of CRM deployments.  Learn from the mistakes of those that came before you in this informative whitepaper.

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