Customer Centricity President to
Participate in 36th Annual CROP WALK for Hunger
Program designed to raise money for
hunger-fighting programs locally and in over 80 countries globally
Hudson, New Hampshire, September 19, 2005: Customer
Centricity, Inc. announced that its president and founder, Craig
Bailey, will be participating in the 36th annual CROP WALK
sponsored by the Church World Service. Each year, the CROP
WALK brings groups from over 2,000 communities together to raise
money and awareness to fight hunger through affiliated agencies in
over 80 countries. CROP WALKs help to provide tools of hope
that empower people to meet their own needs. From seeds and
tools, to wells and water systems, to nutrition-enhancing Morgina
trees, to technical training and micro-enterprise loans, the key
goal of the program is to bring people together to identify their
own development priorities, their own strengths and their needs.
In addition, each local CROP WALK can choose to return up to 25
percent of the funds it raises to local hunger-fighting programs.
"I believe that it is important that we all find ways of giving
back to our communities," said Craig Bailey. "The CROP WALK
is one way that I have found to make a personal contribution.
This is the third straight year that I have participated and I
plan to continue this in the future. I have been able to
leverage my newsletter to spread awareness not only of this great
program, but of the underlying problems it aims to help solve. "
About Church World Service
Church World Service is a cooperative ministry of 36
Protestant, Orthodox, and Anglican denominations, providing
sustainable self-help and development, disaster relief, and
refugee assistance in more than 80 countries.
Within the U.S., Church World Service assists communities in
responding to disasters, resettles refugees, promotes fair
national and international policies, provides educational
resources, and offers opportunities to join a people-to-people
network of local and global caring through participation in
programs such as CROP WALK, the TOOLS & BLANKETS Program, and the
GIFT of the HEART KIT Program.
More information is available at
About Customer Centricity, Inc.
Customer Centricity, Inc., is a business consulting firm that
works with companies to align their resources to exceed customer
expectations in the most efficient and effective manner possible.
We leverage our real-world experience to help our clients
continuously improve their service delivery and management
Improve customer satisfaction and retention
Increase operational efficiencies
Improve employee satisfaction
Customer Centricity optimizes the interaction between people,
process and technology in several ways:
Comprehensive assessment methodology to identify the actions
that will yield our clients the greatest return
Skills Training to enable customer-facing personnel to
deliver exceptional levels of customer service
Design and Implementation of business processes to serve the
customer and manage corporate resources in efficient, effective
and consistent manners
Identification of the appropriate business processes to
automate, enabling companies to get the most from their
investments in technology
Customer Centricity’s approach is to work closely with our
clients to help them understand what they are doing right, and
their opportunities for improvement. We provide pragmatic
recommendations that provide immediate benefits, and we drive
continuous improvement programs to help our clients realize
significant return on investment in a very short period of time
(measured in weeks, not months or years). To learn more about
Customer Centricity, call 603/491-7948 or visit our web-site,
Note: “CRM Rx” and “Customer Service Rx” are service marks of
Customer Centricity, Inc.