A lot of PMOs focus on process. The good ones focus on decisions and the people behind them. If your PMO is only tracking timelines and status, it is probably slowing things down instead of accelerating them. What I have seen work well is pretty simple. Define success metrics up front, not at the end … Continue reading Why Many PMOs Don’t Actually Add Value
Preventing (and Fixing) a Struggling Program
It has been a minute since our last post. Today, we have an article from a new member of team Customer Centricity: Jameson Beatty. Jameson comes HIGHLY recommended to us by one of our largest and longest-standing clients. And, if he can pass the litmus test for this particular client I am confident he can … Continue reading Preventing (and Fixing) a Struggling Program
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Customer Centricity 